LAVES Logo with claim "Lower Saxony State Office for Consumer Protection and Food Safety" Niedersachsen klar Logo

Mission Statement of the Lower Saxony State Office for Consumer Protection and Food Safety

LAVES - we act for the collective good of both humans and animals

LAVES - we use our expertise for the benefit of our clients

We

  • are a motivated and highly competent team of employees
  • work at the highest professional level based on the most recent scientific knowledge
  • cooperate on a basis of trust with municipal, state and national public authorities; EU, national and state committees; investigating and research institutes; companies from the food industry and other trading organisations; media and other associations
  • care for the concerns of the consumers
  • guarantee a comprehensive and qualified clarification of facts and transparency
  • are readily available for our customers because our facilities are located across the length and breadth of the State of Lower Saxony


LAVES
- Innovation and dynamics are our strengths

LAVES:

  • acts early and with foresight
  • guarantees risk-oriented consumer protection
  • combines and consolidates its enforcement, monitoring and inspection tasks under one authority
  • develops in a continuous process new strategies to improve consumer health protection
  • relies on the support of a comprehensive quality management system to realise its duties and responsibilities
  • is committed to continuously improving its processes and achievements

LAVES - depends on the skills of its employees

We

  • act on the basis of a legal framework
  • use our scope for decision-making
  • are unbiased, consumer-friendly, and cost-conscious
  • are independent of commercial interests
  • keep each other mutually informed comprehensively and promptly
  • work together on a basis of trust, goal-oriented and cooperatively


12. July 2007

Mission Statement
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